Take action and take control!
Unfortunately, we can’t go back in time. But Business Activity Monitoring help prevent this situation from happening in the future. Business Activity Monitoring is a feature within ERP software which monitors your business’s data and automatically executes actions that you define when triggers are met. It allows you to identify, report and respond to critical situations and events in near real-time so you can take advantage of opportunities and minimize problems.
Furthermore, Business Activity Monitoring allows you to take control of your business by tracking the collaborative interactions that occur with every transaction or non-transaction. We are all far too familiar with a sales or a purchase “transaction,” but what about the “non-transactions” that make those sales and purchases possible? For instance, in the above example, consider the email notification that could’ve been sent to the supplier inquiring about the shipment, and the response from the supplier that could’ve alerted to the shipment delay. Each of these communications, and more, are vital to doing business successfully and ensuring that you don’t have an angry CEO on your hands. Business Activity Monitoring can also help you to:
- Understand who is NOT buying from you
- Gain visibility into customers that are past due
- Email digital order acknowledgments, shipping notifications, invoices, certificate of analysis, etc., reducing the need for paper documents
- Inform your customers the day BEFORE their production order is complete
- Receive notification when inventory reaches minimums
Many of the latest versions of ERP software contain Business Activity Monitoring features, but it’s always a good idea to inquire with your supplier to understand how to utilize the features to fit your specific manufacturing and distribution needs.
Why risk another run-in with an angry salesperson or disappointed CEO, when Business Activity Monitoring can help you keep things running smoothly?